ITSC

About ITSC

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Research

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Contribution

  • At the International Testing Services Center (ITSC), we are passionate about providing equitable education opportunities to individuals worldwide through our innovative and reliable English assessment solutions. As a leading research-oriented, independent educational measurement and evaluation organization, we have been at the forefront of English language testing since 1985.
  • ITSC offers a unique opportunity for researchers interested in contributing to the enhancement of our testing products through innovative research. We believe in the power of research to drive product improvements and are eager to support ambitious projects in the field of language assessment that align with this vision.
  • Corporate social contribution encompasses activities undertaken by companies to positively impact society and local communities beyond the pursuit of profit. We aim to address educational inequalities and eliminate disparities in educational opportunities across countries, regions, and races through education and exchange. We believe that international peace and human progress can be achieved through these efforts.
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Epta

EPTA is the English proficiency test for Aviation,

which is designed to ICAO language proficiency testing requirements.

EPTA for PILOT & ATC

The English Proficiency Test for Aviation, or EPTA is a test of speaking and listening proficiency specially designed for the context of aviation and in complience with the International Civil Aviation Organization (ICAO) language proficiency testing requirements.

The EPTA consists of two (2) parts or sections: a Tape-Mediated Section and a Face-to-Face Interview. Each section consists of various tasks which are arranged in order of difficulty, starting with the easiest task and ending with the hardest task. All of the tasks contain various aviation-related topics or situations that are of four (4) different kinds: picture-based, topic-based, situation-based, and rendering communications-based.

Tape-Mediated Section Type of the EPTA
10 tasks / 20 questions
30 minutes
- ETPA for Pilot
- EPTA for Tower Controller
- EPTA for Radar Controller
- EPTA for Students
Face-to-Face Interview
10 tasks / 20 questions
30 minutes

EPTA for CABIN CREW

The EPTA for Cabin Crew is designed to assess and measure the listening and speaking ability of a cabin crew member in their day-to-day interactions. The assessment will be based on specific, pre-determined criteria, and the cabin crew member will be rated on their responses to the different work-related tasks, questions, and situations presented in the test.Through this measure of English-writing proficiency, the non-native English speaker can be guided to progressively develop their English language skills to higher levels, thereby enhancing their communication skills in English as well as their confidence in using them.

Through this measure of English-writing proficiency, the non-native English speaker can be guided to progressively develop his/her English language skills to higher levels, thereby enhancing his/her communication skills in English as well as his/her confidence in using them.

Section 1 Grammar, Listening, Reading 80 min.
Section 2 Speaking Test 60 min.
Each situation, topic, and question or requirement is carefully chosen and derived from the different work activities that a cabin crew generally performs.

1. Pre-flight briefing
2. Pre-boarding
3. Passengers boarding
4. Pre-departure
5. In-flight services
6. Before landing
7. Deplaning/Disembarking
8. Handing over to another set of cabin crew
9. Post-flight meeting